Privacy policy and personal data protection

Identification and contact data

To access all our services, we collect information such as your full name, email address, phone number, and date of birth. Age verification is a strict legal requirement in France; access is rigorously reserved for adults over 18 years of age. This information allows us to securely create and manage your user profile.

Technical and connection data

During each interaction with our servers, data related to your device is recorded. This includes your IP address, the type of browser used, the operating system, and technical error logs. This data is crucial for ensuring site stability, preventing cyberattacks, and optimizing content display according to your device's specifications.

Usage and transaction data

We keep a record of your activities on the platform, including services viewed, session durations, and technical support history. If paid services are activated, we process transaction-related data, while delegating the management of bank details to certified payment providers to ensure maximum security and total isolation of your sensitive financial information.

The processing of your personal data by Olympe Casino is based on the following legal grounds:

• Contract performance: To provide you with the services you have subscribed to.
• Legitimate interest: To secure the platform, prevent fraud, and improve our internal tools.
• Legal obligation: To meet the requirements of French authorities regarding identity verification.
• Consent: For specific purposes such as sending newsletters or using advertising trackers.

The information collected is primarily used to:

• Administer your user account and validate your eligibility.
• Provide personalized customer support and resolve technical incidents.
• Analyze usage trends to improve site usability.
• Ensure network security and prevent any fraudulent activity.
• Ensure compliance with the general terms of use.

Olympe Casino applies a strict retention policy. Your data is kept only for the period necessary for the purposes for which it was collected, or to comply with the legal limitation periods imposed by French law. At the end of these periods, the data is either securely deleted or irreversibly anonymized for purely statistical purposes.

We do not sell or rent your personal data for third-party commercial purposes. However, we may share your information with technical subcontractors (hosts, analytical services) acting exclusively under our instructions. In the event that data is transferred outside the European Economic Area, we implement standard contractual clauses to ensure a level of protection equivalent to that of the GDPR.

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration. These measures include data encryption in transit (SSL/TLS protocol), the use of advanced firewalls, and restricted access controls. While we make reasonable efforts, we remind you that no internet transmission is infallible. We encourage our users to secure their own credentials.

In accordance with French law, you have extensive rights regarding your data:

• Right of access: Consult the data we hold about you.
• Right to rectification: Correct inaccurate or incomplete information.
• Right to erasure: Request the deletion of your data under certain conditions.
• Right to object: Object to the processing of your data for legitimate reasons.
• Right to data portability: Receive your data in a structured format.

For any questions regarding the processing of your data or to exercise your rights, you can contact our Data Protection Officer at the following address: [email protected]. We commit to processing your requests within the legal deadlines stipulated by the CNIL.

This policy may be updated to adapt to new industry practices or regulatory changes. Any modifications will be reported on the platform so that you can become aware of them immediately.